Yes, all transactions are secure thanks to an SSL encryption system and the 3D Secure protocol.

We accept payments by Visa, Mastercard, American Express, Apple Pay and PayPal.

Your credit card will be charged when your order is shipped.

Check that you have entered the payment information correctly and that your card is authorized for online transactions. Contact your bank if the problem persists.

The invoice is sent by email after your order has been shipped. You can also download it from your customer account.

Enter the gift card code in the designated field when finalizing your order.

Check your spam folder. If you cannot find the confirmation email, please contact our customer service.

Orders are generally shipped within 1 to 3 business days after payment validation.

No, the billing address cannot be changed after order confirmation.

Once the order is confirmed, it cannot be cancelled or modified. You can exercise your right of withdrawal after receiving the order, in accordance with the terms and conditions of sale.

Orders can be cancelled for various reasons: item unavailable, payment issue, failure to meet terms and conditions, or incorrect delivery address. A notification email is sent in the event of a cancellation.

Currently, we do not offer the option to pick up online orders in store.

Most of our products are available online, but some exclusive items may only be available in store.

You have the option to purchase up to three products per item.

Shipping is free for all orders over €100 delivered to European Union countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden), with the exception of Switzerland, the United Kingdom, and Norway.

When your order is shipped, you will receive an email with a tracking number that allows you to view the delivery stages on the website of the chosen carrier.

Currently, we only ship to the following countries: Australia, Canada, Hong Kong SAR, Israel, Japan, Malaysia, New Zealand, Singapore, South Korea, United Arab Emirates, United States. For other countries, we apologize for any inconvenience and thank you for your understanding.

Delivery times range from 1 to 5 business days for standard shipping. Shipping costs are calculated based on the order amount and the delivery address.

Yes, a signature is required for deliveries to destinations in France.

Yes, we take great care to pack each order well to ensure it arrives in perfect condition.

You can reschedule the delivery or choose another delivery address directly on the carrier's website once you have received the tracking number.

Yes, delivery charges include applicable VAT.

Yes, you can return your order within 14 days of receipt, provided that the products are in their original condition and the seal is intact.

For shirts, the return conditions are as follows: Product unworn and unwashed (no odors, stains, or signs of wear), with all tags, accessories (buttons, ceramic, samples) and original packaging complete and in good condition.

Contact customer service at infos@nuitvagabonde.com to obtain a prepaid return label. Follow the instructions provided to return the products in their original packaging with the holographic seal intact.

If the address you provided is incomplete, or if the package was damaged during shipping, the package may automatically be returned to us. In this case, please contact us at info@nuitvagabonde.com, providing us with your complete address if necessary, so that we can send you a new package as soon as possible.

No, each order must be returned separately with its own packaging and return label.

In-store returns are not currently available. Please use the prepaid return label to send back the products.

Exchanges are not possible. You can return the product with the holographic seal intact and place a new order.

Contact our customer service at infos@nuitvagabonde.com with photos of the damaged products to arrange a return or exchange.

You will receive your refund within 14 calendar days after receipt and inspection of the returned items.